Privacy Policy
Effective Date: 25/02/2025
Unexplored Ladakh values your privacy and is committed to protecting your personal information. This Privacy Policy outlines how we collect, use, and safeguard your data when you use our website or services. By accessing our website or engaging with our services, you agree to the terms of this policy.
1. Information We Collect
We may collect the following types of information:
- Personal Information: Name, email address, phone number, billing details, and other details necessary for bookings.
- Technical Information: IP address, browser type, operating system, and other details collected through cookies and analytics tools.
- Usage Information: Pages visited, interactions with our website, and preferences to improve our services.
- Payment Information: Transaction details when making a booking, processed securely via third-party payment gateways.
2. How We Use Your Information
We use the collected information for the following purposes:
- To process and manage bookings and reservations.
- To communicate with you regarding inquiries, bookings, and service updates.
- To improve our website, services, and customer experience.
- To provide customer support and respond to inquiries.
- To send marketing and promotional materials (only if you opt-in).
- To comply with legal requirements and prevent fraudulent activities.
3. How We Protect Your Information
We take data security seriously and implement appropriate measures to safeguard your personal information, including:
- Secure encryption protocols for data transmission.
- Restricted access to sensitive information.
- Regular security updates and monitoring of our website.
4. Sharing of Information
We do not sell, rent, or trade your personal information. However, we may share your information in the following cases:
- With Service Providers: Third-party vendors assisting with payments, bookings, or website analytics.
- Legal Compliance: If required by law, to comply with regulations, legal processes, or protect our rights.
- Business Transfers: If Unexplored Ladakh is involved in a merger, acquisition, or sale of assets, your information may be transferred.
5. Cookies and Tracking Technologies
We use cookies and similar tracking technologies to improve your browsing experience and understand user behavior. You can control cookie settings through your browser preferences.
6. Your Rights and Choices
You have the right to:
- Access, correct, or update your personal information.
- Opt-out of receiving marketing communications.
- Request the deletion of your data, subject to legal obligations.
- Restrict or object to certain types of data processing.
7. Third-Party Links
Our website may contain links to external sites. We are not responsible for their privacy practices. Please review the privacy policies of third-party sites before providing any personal information.
8. Changes to This Privacy Policy
Unexplored Ladakh reserves the right to update this Privacy Policy at any time. Changes will take effect upon posting. Continued use of our services implies acceptance of the revised policy. We encourage users to review our policy periodically.
9. Contact Information
For any questions or concerns regarding this Privacy Policy, please contact us:
📧 Email: [email protected]
📞 Phone: (+91) 9797561995 | 9622378318 | 9622952482
📍 Address: Near Disko Valley Park, Leh 194101 UT Ladakh
By using our services, you confirm that you have read, understood, and agreed to this Privacy Policy.